If you use Gazelle, we may act as an agent for you in relation to the Personal Data that you provide or make available to Gazelle. Gazelle does not have a relationship with your Customers except when your clients visit one of your client-facing pages of our service, such as when viewing an invoice or scheduling an appointment. In these cases Gazelle will notify your clients of the data we collect and given them a choice to consent. In all other cases, you are responsible for ensuring that Customers are provided with appropriate notice and choice with respect to their Personal Data.
Gazelle will remain liable under the Privacy Shield Principles if an agent processes personal information in a manner inconsistent with the Privacy Shield Principles, unless the Gazelle proves that it is not responsible for the event giving rise to the damage.
All data is encrypted at rest and in transit. We use reasonable and appropriate physical, electronic, and administrative safeguards to protect Personal Data from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the nature of the Personal Data and the risks involved in processing that information.
When Gazelle acts on behalf of its Users, Gazelle will assist in responding to individuals exercising their rights under the Privacy Shield Principles. If you are not a direct customer of Gazelle, please contact the company or user through whom your interaction is controlled with your request to access or limit the use or disclosure of your Personal Data. If you contact us with the name of the User or company to which you provided your Personal Data, we will refer your request to that User and support them in responding to your access request.
In compliance with the Privacy Shield Principles, Gazelle commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Gazelle at:
PO Box 832
Holly Springs, NC 27540
Gazelle has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit https://www.jamsadr.com/eu-us-privacy-shield for more information or to file a complaint. The services of JAMS are provided at no cost to you. A binding arbitration option may also be available to you in order to address residual complaints not resolved by any other means. Gazelle is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (“FTC”).